FAQs

Our usual lead time is one to two weeks but if you need us to carry out a project within a shorter timescale we can usually help.

You can see our range of furnishings at our showrooms at Nine Elms in Battersea, Fulham Reach in Hammersmith or Imperial Wharf in Chelsea. To arrange a visit, please call us on +44 (0) 20 7319 9650.

Of course! We source our furnishings from trusted suppliers and manufacturers, many of whom we have worked with for over 10 years. All furnishings meet relevant Fire Safety standards.

We can usually put together a quote for you within 24 hours of your initial enquiry.

We offer a wide range of window dressings including blinds and curtains for an additional cost however they are not included in our packs. Window dressings are produced in-house which ensures the turnaround is very quick and the cost highly competitive. We can also produce quotations for bespoke window dressings.

Our lead time is between one and two weeks.

Our furnishings and accessories are designed as part of a carefully considered package which creates a perfectly coordinated interior and therefore we prefer not to offer individual items as this would compromise the design scheme.

Yes, we have experience in designing schemes for a number of PRS projects. We have a dedicated team looking after PRS requirements and can provide a quick turnaround for multiple units. For further information, please call our Head Office on +44 (0) 20 7319 9650.

Yes, we have excellent capacity and, with highly experienced in-house design and installation teams, we can design and furnish single properties as well as simultaneous, multiple show homes in large developments. In total, we carry out over 600 furnishing projects a year.

Our website is packed with images from our furniture collections and this is a good starting point. We also have examples of many items at our three showrooms. Once we have agreed a design with you, we will send you a comprehensive selection of images to ensure that you are satisfied with the proposed scheme. We can also arrange for you to view one of our recently furnished show apartments in an area convenient to you, once you have decided which range to choose.

Our Diamond package comes with a warranty of two years while our Gold package has a one year warranty. This covers all issues except wear and tear and misuse.

You can visit any one of our showrooms - at either Nine Elms, Fulham Reach or Imperial Wharf, our flagship showroom at the heart of Chelsea Harbour which caters specifically for bespoke interior design projects.

Yes, we design and furnish many show apartments for leading property developers such as Barratt Homes and Berkeley Homes. Many developers ask us to furnish their show home using one of our furnishing packages but we also create bespoke designs to suit a particular property or development. Our senior design team look after premium show apartments, individually selecting designs to bring out the full potential of the property.

Our usual lead time is between one and two weeks although we will always do our best to start a project within just a few days if required.

We offer a wide range of window dressings including blinds and curtains for an additional cost. They are produced in-house ensuring quick turnaround and competitive pricing.

Gold Package: Designed for properties around £200,000 with coordinated essential furnishings and one year warranty.

Diamond Package: Premium furnishing scheme for properties around £600,000 with bespoke, high-end furniture and accessories.

You can view our Gold and Diamond packages at Nine Elms (Battersea) and Fulham Reach showrooms. To arrange a visit, call +44 (0) 20 7319 9650.

We offer multiple colour schemes within each package. You can choose the scheme and our designers create a coordinated furnishing solution.

Changes are possible if items are unused and in original condition. A restocking fee may apply.

Our standard mattress is a medium orthopaedic pocket sprung mattress included in all furnishing packages.

Our lead time is usually between one and two weeks.

Yes, we have three showrooms located at Imperial Wharf, Fulham Reach, and Nine Elms.

Yes, our brochure is available online as a PDF or you can request a printed copy by phone.

Yes, if an item is broken or damaged and was originally supplied by us, we can provide a quote for a replacement. Please note that the request must come from the landlord or letting agent.

We offer a wide range of window dressings including blinds and curtains for an additional cost. They are not included in our packs. All window dressings are produced in-house, ensuring quick turnaround and competitive pricing. We can also provide bespoke quotations.

Yes, our Gold pack is designed for properties up to around £200,000, typically let to young professionals. Our Diamond pack is a premium range suited to high-end properties up to £600,000. Optional extras can be mixed and matched to suit different budgets.

We offer three colour schemes for each range. The Gold package comes in Yellow Gold, Rose Gold, and White Gold, while the Diamond package comes in Chocolate Diamond, Champagne Diamond, and White Diamond. You can choose your preferred scheme and we will create a design-led package to best meet your needs.

Yes, we will send you a complete set of images after installation.

Our design and ordering process allows changes before installation wherever possible. After installation, unused items in original condition may be replaced following inspection. A restocking fee may apply. Please contact Head Office on +44 (0) 20 7319 9650 for details.

Yes, you can arrange a meeting with a member of our sales team at any of our showrooms. Call us on +44 (0) 20 7319 9650 to book an appointment.

We can send you images of all hard furnishings planned for your project before ordering.

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FAQs

Can you install within a few days’ notice?

Where can we see the furniture?

Is the furniture of good quality?

How quickly can you send me a quote?

Do you supply window dressings?

What is the lead time on your furniture package delivery and installation?

Do you supply individual items?

Do you supply furnishing solutions for PRS schemes?

Can you handle a large volume of orders?

Can we see the furniture you are proposing prior to installation?

Do you offer a warranty?

Where can I see the furniture first-hand?

Do you furnish show flats?

What is the lead time on your furniture package delivery and installation?

Do you supply window dressings too?

What are the differences between the Gold and Diamond packages?

Do you have a showroom where we can see both packages?

Can I choose the furniture?

Can I change items?

What type of mattresses do you supply?

What is the lead time?

Do you have a showroom?

Do you have a brochure?

Can you replace individual items?

Do you supply window dressings?

Do you have furnishing packs to meet different budgets?

Can I have input on the items being supplied?

Will I receive images after installation?

Can I remove or change items after installation?

Can I meet with you to discuss my requirements?

Can I have images of the furniture sent to me before ordering?